Deep Wave HD Lace Frontal

All products are made available on a pre- order basis.

Please allow up to 3 working days for order processing, followed by approximately 5 working days for shipping.

Orders are typically delivered within 7-10 working days from the date the order was placed.

Please note that stated working days exclude public holidays. During holiday periods, processing and dispatch times may be extended. Orders placed over the weekend will begin processing on the next working day (Monday). Once your order has been dispatched, you will recieve a shipping confirmation email containing your tracking number, which can be used to monitor the progress of your delivery.

Why not make use of our offer for your bundle to be made into a wig, for only £50!

To be eligible for this offer, you must purchase from us:

• A closure or frontal + a minimum of 3 bundles

Before checkout, please ensure you select "service" on the menu tab and select "book custom made wig offer". Also make sure you have correctly selected your correct wig cap size. There is a guide to help you know your wig cap size. All our custom made wigs are made from a sewing machine which makes all our units long lasting and very secure.

Returns Policy

Due to hygiene and safety reasons, we are unable to accept returns on hair extensions and wigs that have been opened, worn, altered, brushed or tampered with, as it is illegal to resell used hair.

If you receive a faulty or incorrect item sent by us, a return will be considered. If this is the case please contact us via email with clear photographic evidence within 48 hours of delivery.

How to Request a Return

To initiate a return, please contact us at muvasbeautyvault@gmail.com with:

• Your order number
• Your full name
• Reason for return
• Clear photographic evidence

Once your return request has been approved, we will provide instructions for returning the item.

Refunds

After we receive your returned item and have inspected it, we will notify you via email of the approval or rejection of your refund.

If approved your refund will be processed to your original payment method within 5-7 working days. Processing times may vary depending on your payment provider or bank.

Exchanges

We do not offer exchanges under any circumstance. It is your responsibility as the customer to carefully review and confirm all order details before placing an order with us.